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Travel Insurance

Travel Insurance

Travel Insurance

Our best advice about travel insurance; if you can't afford travel insurance then you can't afford to travel.

The cost of travel insurance is a small price to pay for the peace of mind to know that the cost of your holiday and related expenses are covered in the event of unforeseeable misfortune.

About Travel Insurance

When you travel solo, peace of mind is even more important, and travel insurance will buy you the comfort of knowing that you’re covered, before you leave home and while you’re away.

From experience, we know that the many unexpected events occur even before you travel that give you no option but to cancel your trip. A simple illness like a bout of the flu can make you bedridden and incapable of travel.

Sometimes, travel insurance is a last minute thought or seems incidental to your travel plans. But, if you get your insurance early then you’ll be covered for those events before you  take off, as well as while you’re on holidays.

Our best advice about travel insurance; if you can't afford travel insurance then you can't afford to travel.

Don't Leave It Until The Last Minute Before You Depart!


We require our solo travellers to all take out a travel insurance policy, unless your trip value is below $1000 and then we leave the choice to you.

We ask you for a copy your insurance policy document, and at least 42 days prior to your holiday departure.  Then we can finalise your trip documentation and get it to you in plenty of time before you travel.

Anything Risky?
Be sure to check your policy. Are you covered for activities that your ensure deems risky? This could be activities like scuba diving, snow-skiing, jet-boating, driving or riding as a passenger on motorbikes or mopeds, hiking and water sports. There’s differences between insurers, so you’ll need to check the Product Disclosure Statement or give them a call.

If you are taking part in one of our trips where the main activity of the holiday is deemed as a risky activity we will also ask you to show evidence to us that your policy covers you for this activity. As an example, this could be our snow skiing/boarding trip. 

Consider This When You Are Travelling within Australia
If you join us for one of our walking or adventure holidays in Australia, you must show evidence to us that you have cover for medical evacuation.

Take Note! Some travel insurance policies, including some credit card policies do not provide cover for medical evacuation for travel within Australia.

However, cover for medical evacuation may be provided by some private health insurers. But if not, you must purchase cover with an insurer that provides cover for medical evacuation relating to travel within Australia.

About Credit Card Insurance Policies
A lot of travellers take advantage of travel insurance policies available with their credit card, but with this there’s some important considerations, and some cases when we can’t accept a credit card policy.

  • If you wish to travel using your credit card travel insurance policy the following information is required and without this information we do not accept your credit card policy.
  • We require the name of your bank that your credit card is issued under, the name of the insurance company that provides the policy, the emergency assistance telephone number to call in the event of an emergency, a copy of the insurer’s product disclosure statement, and a policy number.

We also require that you state what the minimum requirements are for cover eligibility with your credit card; this can be but not limited to a minimum spend on your credit card towards your travel arrangements for this Holiday, and you must provide evidence that you have meet the minimum requirements.

Failure to meet all above requirements for cover with a credit card will require that you take cover with an alternative travel insurance policy

Get a Quick Quote Online for Travel Insurance

"Encounter Travel does not give any recommendation or opinion on the policies offered by SureSave, so before purchasing a product carefully consider whether it meets your objectives, financial situation and needs. If you choose to purchase travel insurance from SureSave, Encounter Travel will receive a commission based on the type and duration of the policy which will represent no more than 20% of the total premium paid by you."

SureSave Pty Limited ABN 82 137 885 262 AR339902 is an Authorised Representative of Cerberus Special Risks Pty Limited ABN 81 115 932 173, AFS Licence No 308461 (Cerberus).  Encounter Travel ABN 23 119 642 992 is a distributor for Cerberus.


Gems of China

September 2017

Jan, 57 years
Hunter Valley, NSW
Red Centre Discovery

June 2017

<p>'My holiday to the Red Centre was a very humbling experience.  This holiday exceeded all my expectations.  Being my first holiday as a solo traveller I was apprehensive, now I have had the experience I recommend it.'</p>
Sue, 51
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Discover Greece & The Islands

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<p>'My holiday to Greece exceeded my expectations. I learnt so much about the amazing ancient history of Greece, and it was as beautiful as I had imagined.There were a great mix of couples and singles on the tour and we all got on so well.'</p>
Kerrie, 52
Bali Resort Escape

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<p>'This was my first travelling solo experience, Justine &amp; the team at Encounter made it so easy. I don't have doubts about recommending this to anyone.'</p>
Gwen, 56
Bali Resort Escape

June 2017

<p>'My second Encounter tour, and the common thread is that you're with a group of people, of a similar age, who are all looking to enjoy their holiday. Makes for a good dynamic.'</p>
Mark, 55
Red Centre Discovery

June 2017

<p>'This trip was such a great adventure. The tour guide was absolutely brilliant and informative. The whole group got along famously even though there was a large age range! It was certainly one of the best experiences I've ever had!'</p>
Lisa, 45
Coolum Beach, QLD
Bali Resort Escape

June 2017

<p>'Great holiday with a lovely group of people in a fantastic resort!!'</p>
Gail, 44
Red Centre Discovery

June 2017

<p>'Fantastic, well organised tour with a great group of people. Highly recommend Encounter Travel.'</p>
Deb, 55
Wamberal, NSW
Bali Resort Escape

June 2017

<p>'I was a bit nervous about doing this, having never travelled solo, but I'm so pleased I went! The Bali escape was outstanding, so well organised, wonderful location and a really lovely group of people. I'm definitely going to be booking an Encounter holiday again. '</p>
Susan, 48
Auckland, New Zealand
Moscow to Prague

May 2017

<p>'Not only was my holiday great value for money, it was well organised and thoroughly enjoyable.  A lovely group of fellow travellers made it an experience I will treasure forever.'</p>
Michelle, 53

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Encounter Travel
ATAS Accreditation No: A10439

Encounter Travel provides holidays for solo travellers. Since 2006 we've been creating tour, cruise and resort packages for solo travellers that like to share their travel experiences. Visiting destinations across Australia and around the globe our holidays include short tropical escapes, leisurely touring, cruises and active walking trips.   

ABN: 23 119 642 992