HOW TO CONTACT US
We are located in Sydney, NSW, Australia, open to bookings for all Australians and solo travellers living outside of Australia
TRAVEL TEAM OPENING HOURS
You can reach our travel team 9:30am - 5pm
Monday to Friday, Sydney, Australia time.
From Australia TEL: 1300 653 692
From New Zealand TEL: 0800 653 692
Outside Australia & New Zealand:
T: +61 2 9267 9979 or +61 2 8084 2834
(call Sydney, Australia office hours)
Skype name - Encounter Travel
DURING CHRISTMAS/NEW YEAR
The office closes between Christmas and the New Year
We are closed for all New South Wales and Australian public holidays.
QUESTIONS ABOUT A HOLIDAY?
On each holiday page, there's a quick contact form. Use this form and we'll know instantly which holiday your making the enquiry about?
FOR GENERAL ENQUIRIES
Send us an email with our quick contact form below, or don't hesitate to call us during business hours
If your email reaches us by 1pm on a business day, we usually get back to you on the same day, otherwise it will be the next working day.