For your peace of mind, we will offer you a full refund, less $300 which we issue as a Future Travel Credit* with us if any of the following circumstances apply to you in the period that is 30 days out from voyage departure* for international travel or anytime prior to departure for Australian domestic travel if:

Your home state or home country does not allow domestic/international or cruise travel in the period that is 30 days out from your voyage departure date for international travel or anytime prior to departure for Australian domestic travel;

• Your home state or home country does not allow domestic/international or cruise travel in the period that is 30 days out from your voyage departure date for international travel or anytime prior to departure for Australian domestic travel;
  • Local Authorities are restricted to State Governments, Federal Government bodies and organisations or subsidiaries. E.g. Department of Foreign Affairs and Trade (DFAT)
  • Final ticket payment remains due at 90 days prior to departure and must be made in order to be eligible for the Book with Confidence flexibility.

• You are required to travel to a hotspot location for your voyage or en-route at any stopover point that is part of your itinerary/flight path (hotspot locations as defined by the CDC).
  • Only applicable if no other route is deemed safe to travel^ (e.g. If Hong Kong is a hot spot, but you are still able to travel safely via Dubai, then this clause no longer applies).

• You are required to quarantine at your voyage destination or en-route at any stopover point that is part of your itinerary/flight path.
  • Only applicable if no other route is available for you to travel^ via (e.g. If Hong Kong requires quarantining prior to continuing your journey, however, Dubai does not, then this clause no longer applies)
  • Costs relating to quarantine are the responsibility of the traveller.
  • Does not apply to quarantine restrictions based on your home country.

• There is no travel insurance available for you to purchase that includes cover for travel arrangements impacted by COVID-19 including border closures, as a result of COVID-19.
  • Only applicable if no travel insurance coverage exists (i.e. If your preferred insurer does not cover COVID-19, but others do, this clause no longer applies).

*Terms & Conditions: The Booking Peace of Mind policy is only applicable to new bookings from 27th October 2020 only on Aurora Expeditions operated voyages until advised otherwise.  ^Proof of airline reservation required to be eligible. ¹Evidence to be provided in writing from the travel insurance provider including a valid reason required to be eligible. This section only applies if there is no travel insurance policy available to purchase that you would normally be eligible for based on your country of residence/nationality. Please note, if your insurer provides a COVID-19 policy extra that you choose not to purchase you would not be eligible for inclusion in our Booking Peace of Mind program. 

* Note:  $300 Future Travel Credit valid for use on any of our future holidays we promote on our website, valid for two years from the original date of travel. Not valid for purchase of airfares.