1300 653 692 (AU)
0800 653 692 (NZ)
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TRAVEL AGENT HELPFUL INFORMATION


HOW TO START SELLING OUR TOURS

Simple, complete our online CONTACT US form with your name, agency name and contact telephone number and we'll send you an agent registration form.

HOW TO BOOK

All quotes issued to agents have an option for 72 hours (given that we are not within final monies).  If it’s the last place on a tour it’s a 24 hour option only.

ONLINE

#1 Agents can request a quote using our online booking form. Each holiday has a booking form on our website

#2 Find the holiday you are booking/requesting a quote for here: SOLOS ONLY 

#3 Enter your customer’s details and at the end of the form in the COMMENTS box, and add your agent details.

BY PHONE
It’s easy to phone and request a quote.
T: 1300 653 692 Monday to Friday 9:30am to 4:30pm (Sydney time)

Temporarily reduce hours during Pandemic Recovery; Wednesday closed or limited hours

COMMISSION
We offer accredited travel agents commission on all our SOLOS ONLY tours, and resort packages.
All invoices are issued as net payment requests - no waiting for commission payments.

KEY BOOKING STEPS 
  • To request a quote we require the traveller’s name as per their passport and date of birth.
  • All quotes are issued with booking terms and conditions, links to our website and a holiday flyer with information that can be used to provide to the traveller.
  • Clients are required to complete a Booking Form – it is an editable online form but the final step is that it requires your client’s signature; either a digital signature or printed, then signed.
  • Passenger of 70 years &over (travel pace 3 or more) or 75 years or more (travel pace 2 or more) may require completion of Fit To Travel Form by their G.P for general touring and 65 years and over for active touring
  • Statements for progress and/or final monies are issued around 7-10 days prior to final money due date.
  • Documents are issued (mostly by post) around 2-3 weeks prior to departure, and posted to the agent.
HELPFUL INFORMATION?

Check out our FAQ page. Below, you can download the FAQ Information Flyer, and information about Travel Fitness for our holidays. Please send this to your customers.

DOWNLOAD FORMS HERE

A resource below for any forms you require to complete a client's booking.

ADVICE ABOUT 'FIT TO TRAVEL' FORMS

LEISURE TOURS: Travellers of 70 years & over must have their doctor complete a Fit To Travel Form.

ACTIVE TOURS: Travellers of 65 years & over must have their doctor complete a Fit To Travel Form. 

If a customer is not sure of their fitness suitabililty for a trip we recommend not booking their trip until they have a completed form. This is because for some trips monies paid cannot be refunded if subsequently they are deemed not Fit To Travel by their doctor. 

MORE ABOUT 'FIT TO TRAVEL'
Need to know more about our Tour Pace grading? Visit this page.