HOW TO CONTACT US
We are located in Sydney, NSW, Australia, open to bookings for English speaking solo travellers across the world. Most of our travellers are Australian but we also have travellers join us from outside Australia.
CHRISTMAS AND NEW YEAR - OFFICE CLOSED
We take a break for the Christmas and New Year Season
Closed: 23 December 2020 - 4 January 2021
We reopen from Tuesday 5 January 2021
TRAVEL TEAM HOURS - TEMPORARY REDUCED HOURS
As we manage our resources as a result of COVID-19 the travel team don't work on Wednesday
From Australia (Sydney time)
TEL: 1300 653 692
MON-TUE & THU-FRI 9:30AM - 4:00PM (AEDT)
From New Zealand
TEL: 0800 653 692
MON-TUE & THU-FRI 11:30AM - 6:00PM (New Zealand time)
TEL: 1 (800) 683-6031
MON-TUE & THU-FRI
2:30PM - 10:00PM (Pacific Time USA)
3:30PM - 11:00PM (Mountain Time USA)
4:30PM - 12 midnight (Central Time USA)
5:30PM - 01:00AM (Eastern Standard Time USA)
Outside Australia & New Zealand & USA:
T: +61 2 9267 9979 or +61 2 8084 2834
(call Sydney, Australia office hours)
Skype name - Encounter Travel
We are closed for all New South Wales and Australian public holidays.
QUESTIONS ABOUT A HOLIDAY?
On each holiday page, there's a quick contact form. Use this form and we'll know instantly which holiday your making the enquiry about?
FOR GENERAL ENQUIRIES
Send us an email with our quick contact form below, or don't hesitate to call us during business hours
If your email reaches us by 1pm on a business day, we usually get back to you on the same day, otherwise it will be the next working day.