MEET THE TEAM

Here’s the place to put a face to the name. Meet our Encounter Travel team. 

At the forefront, your Travel Consultants, Emma, Cathy, Sachiko and Annette have a combined experience of over 59 years in the travel industry. Supporting your consultants are our crew in the Travel Support team including Pauline, Liza and Maeleen.  Behind the scenes our Groups and Office Administration team take care of all the in’s and out’s of our groups – no easy feat, but taken on with gusto and desire to deliver the best. And last but not least, led by Justine Waddington, passionately driven and dedicated to achieving the best ever travel experiences for solo travellers. Justine has solo traveller experiences over twenty fivve years and to date has visited 57 countries across the globe. 

Back in 2006, we stepped in to fill the void for solo travellers, and we've never looked back.  

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Justine

Justine, Arctic Circle, Finland

Justine Waddington
Founder and Director

'My passion for travel lead me to starting Encounter Travel. I believe that travel expands your minds, reduces your prejudice and positively develops your values. I am blessed to be doing work everyday that I love.'  

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Cathy, Rome, Italy

Cathy, Rome, Italy

Cathy
Travel Consultant | Airfares Specialist

'I've had amazing, priceless travel experiences which have changed my life and believe travel is a rite of passage. I enjoy sharing my experiences and help making other people's experiences as memorable as mine.'

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Alison, Encounter Travel

Alison, Great Wall of China

Alison
Travel Consultant, Travel Team

'Travel is the only thing you buy that makes you richer! Every time I broaden my horizons I'm exhilarated and humbled, challenged and strengthened. I've been very fortunate to travel to amazing places all over the world and I absolutely love sharing that with others.'

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Elaine Encounter Travel

Elaine @ Beijing Olympic Park, China

Elaine
Groups Coordinator

'My first overseas trip was to Europe in 1998; a great adventure. Since then, I have been fortunate enough to travel to many countries and experience the different sights and cultures. I have also come away from my travels with new friendships and memories that will last a lifetime. It is a great way to educate your mind and an opportunity to experience a fantastic journey to see the world and enjoy priceless moments.'

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Rowena

Rowena @ Disneyland, Hong Kong

Rowena
Groups Administrator

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Pauline, Encounter Travel

Pauline in Beijing, China

Pauline
Travel Support Team

'It's really exciting and lots of fun to work in the world of travel.  It's also very rewarding to be able to help people find great holidays to suit their needs. And when our customers take the time to let us know later how much they liked their holidays - then that's the best feeling of all.'

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Maeleen @ The Chinese Gardens, Singapore

Maeleen
Travel Administrator

'I’ve always liked to travel. Travelling has opened my eyes for new learnings. I used to travel with friends or in groups, and our friendships have grown stronger, bonded by travel.  I hope soon, I'll be travelling with my own family,  and sharing my passion for travel with them'.

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Liza

Liza
Travel Support Team

Experts say that experiences make us happier than possessions and I whole heartedly agree with this. I love the fact that by working in the travel industry I am able to help people create their own amazing holiday memories. There are so many amazing places in all corners of the globe and our own backyard which are just waiting for us to explore them. 

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Annette

Annette
Travel Consultant, Travel Team

'My passion for travel comes for history, and art that comes alive when you travel to new places. It has to be the best way to learn.'


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Emma, Chitzen Itza, Mexico

Emma, Chichén Itzá, Mexico

Emma
Travel Consultant - Team Leader, Travel Team

'Travelling is an experience like no other. I have been so lucky to have had so many incredible experiences travelling and meeting people of all different cultures and backgrounds. I love being able to share my journeys so that everyone can have incredible experiences just like I have.' 

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Beatrice

Beatrice

Beatrice
Travel Support Team

“With family in the industry it was inevitable that I too would catch the bug. I love the diversity that travel offers - from an amazing choice of destinations to learn about different cultures and their food and music to seeing natures wonders”

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FREQUENTLY ASKED QUESTIONS

Find answers to the most commonly asked questions from solo travellers, including the difference between 'Solos Only' and 'Solos Mix', what to expect on tour, and help with pre departure questions.

Some handy guides about what to know before you book, and about joining one of our solo travel tours or cruise.