Here’s the place to put a face to the name. Meet our Encounter Travel team. 

At the forefront, your Travel Consultants, Cathy, Mel and Sachiko have a combined experience of over 59 years in the travel industry. Supporting your consultants are our crew in the Travel Support team including Pauline, Liza and Maeleen.

Behind the scenes our Groups and Office Administration team take care of all the in’s and out’s of our groups – no easy feat, but taken on with gusto and desire to deliver the best.

And last but not least, led by Justine Waddington, passionately driven and dedicated to achieving the best ever travel experiences for solo travellers, since founding Encounter Travel in 2006.

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Justine, Arctic Circle, Finland

Justine Waddington
Founder and Director

'My passion for travel lead me to starting Encounter Travel. I believe that travel expands your minds, reduces your prejudice and positively develops your values. I am blessed to be doing work everyday that I love.'  

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Cathy, Giza, Egypt

Travel Consultant | Airfares Specialist

'I've had amazing, priceless travel experiences which have changed my life and believe travel is a rite of passage. I enjoy sharing my experiences and help making other people's experiences as memorable as mine.'

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Mel, North Island New Zealand

Travel Consultant

"I was fortunate from a young age to travel quite extensively and am sure started my passion for travel.  The excitement it brings to clients is always rewarding and with over fifteen years in travel,  I love being apart of the Encounter Travel team."

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Sachiko, India

Travel Consultant, Travel Team

'l've been to the most extraordinary places on this earth. I love the thought of going to new places and mixing with the locals. I feel that travel opens your mind and soul. It embraces diversity and you see the world from another point of view. By being a part of this team enables me to share my experiences to our clients.'

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Chantal, Taj Mahal, Agra, India

Product Manager - Tours

'After travelling to Europe as a young girl, I came home with a passion for travelling which lead me to work in the travel industry.  I have been lucky enough to visit many beautiful countries and met some wonderful new friends along the way. Having lived in Canada and travelling extensively, I love being able to help bring new adventures and experiences into the lives of others.'

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Elaine at Beijing Olympic Park

Elaine @ Beijing Olympic Park, China

Groups Coordinator

'My first overseas trip was to Europe in 1998; a great adventure. Since then, I have been fortunate enough to travel to many countries and experience the different sights and cultures. I have also come away from my travels with new friendships and memories that will last a lifetime. It is a great way to educate your mind and an opportunity to experience a fantastic journey to see the world and enjoy priceless moments.'

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Pauline, Encounter Travel

Pauline in Beijing, China

Travel Support Team

'It's really exciting and lots of fun to work in the world of travel.  It's also very rewarding to be able to help people find great holidays to suit their needs. And when our customers take the time to let us know later how much they liked their holidays - then that's the best feeling of all.'

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Maeleen @ The Chinese Gardens, Singapore

Travel Administrator

'I’ve always liked to travel. Travelling has opened my eyes for new learnings. I used to travel with friends or in groups, and our friendships have grown stronger, bonded by travel.  I hope soon, I'll be travelling with my own family,  and sharing my passion for travel with them'.

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Rowena @ Disneyland, Hong Kong

Groups Administrator

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Find answers to the most commonly asked questions from solo travellers, including the difference between 'Solos Only' and 'Solos Mix', what to expect on tour, and help with pre departure questions.