HOW TO CONTACT US
We are located in Sydney, NSW, Australia, open to bookings for English speaking solo travellers across the world. Most of our travellers are Australian but we also have travellers join us from outside Australia.
TRAVEL TEAM HOURS ** TEMPORARY - REDUCED HOURS - SYDNEY LOCKDOWN
As we manage our resources as a result of COVID-19 the travel team don't work on Wednesday
From Australia (Sydney time)
TEL: 1300 653 692
MON-TUE & THU-FRI 10:00AM - 2:00PM (Sydney time)
From New Zealand
TEL: 0800 653 692
MON-TUE & THU-FRI 12:PM - 4:00PM (New Zealand time)
Outside Australia & New Zealand & USA:
T: +61 2 9267 9979 or +61 2 8084 2834
(call Sydney, Australia office hours)
Skype name - Encounter Travel
We are closed for all New South Wales and Australian public holidays.
CHRISTMAS AND NEW YEAR - OFFICE CLOSED
We take a break for the Christmas and New Year Season
Closed: 23 December 2021 - 4 January 2022
QUESTIONS ABOUT A HOLIDAY?
On each holiday page, there's a quick contact form. Use this form and we'll know instantly which holiday your making the enquiry about?
FOR GENERAL ENQUIRIES
Send us an email with our quick contact form below, or don't hesitate to call us during business hours
If your email reaches us by 1pm on a business day, we usually get back to you on the same day, otherwise it will be the next working day.